Payment issue? Product not dispensing? Customer asking for a refund?
Your customers should get help instantly — not wait for a reply.
We’ve been working on something new: AI Support for your customers.
Now, when customers have issues like:
• payment problems
• products not dispensing
• refund requests
• machine or other questions
…the AI assistant responds instantly⚡️
It chats with customers, explains what happened, sends videos and instructions, and guides them step by step toward a solution.
Only the cases that truly need human approval are forwarded to the operator.
Less manual work. Faster resolutions. Better customer experience.
Support for smart vending should be just as smart! ✨
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